wh y f i t t s stair systems for today's home
FAMILY-OWNED & OPERATED | Fitts is a family owned and run manufacturer of high quality stair components. Our ownership is skilled in wood conversion as well as manufacturing wood turnings and linear moulding and millwork. IN-HOUSE MANUFACTURING | Any wood product that we offer can be made in-house! This gives us the ability to meet your needs on short notice that our competitors cannot offer. CUSTOM CAPABILITY | Fitts can manufacture custom handrail fittings, starting steps, and radius landing tread, as well as create custom turnings on a CNC copy lathe. FINISHED GOODS INVENTORY | Fitts stocks more than 2.5 million dollars in finished goods inventory in each of its two warehouses, which are located in Tacoma, Washington and Tuscaloosa, Alabama. Products are inventoried using a warehouse management system that allows both locations to view a real time picture of available products. BROAD OFFERINGS | Fitts provides one of the most comprehensive stair component selections. We offer 12 species of wood, and over 40 iron balusters and newels in 6 finishes. These components are designed to be complete product systems. We are proud to offer 23 wood systems and 11 systems in wrought iron.
CUSTOMER SERVICE | When you call Fitts, you are greeted by a knowledgeable and helpful customer service representative, not an electronic answering service or outsourced call center. Our production personnel will recognize you by your name (not your account number) and will be familiar with your orders. With Fitts, you will never just be one of many. PERSONAL RELATIONSHIPS | Fitts hires only the most respected and hard-working sales representatives in the United States and Japan. They are independent contractors that represent an array of related building materials so that they have a diverse offering to fit your company's needs. Fitts' goal is to become an important part of your business plan, as well as a trusted partner for the future. QUALITY & SIMPLICITY | Fitts realizes that what reigns is true quality. We do not focus attention on fancy connection hardware or complicated systems. We do believe in saving you money by making the product right the first time. We thoroughly test our components so that tolerances between fittings and rails remain true and you can be confident when using our products in the field. LONGEVITY & CONSISTENCY | Fitts has been in business for over 60 years, and our philosophies remain the same. We continue to grow and adapt to the market and the needs of our customers, and our commitment to quality in craftsmanship is unwavering. MARKETING MATERIAL | Fitts offers full color literature and fliers of all stair components and systems. Fitts operates an interactive website at www.fitts.com that will allow you to download CAD files, view our electronic catalog, and utilize our new interactive stair design tool. We also offer a full line of handmade retail displays that are a fine addition to any showroom.
MADE IN THE USA | If you want a truly American made wood stair component, we can make it!
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